Frequently asked Questions and Answers


If you’re thinking about a new boiler, chances are you’ve got some questions. For your convenience and peace of mind, we’ve compiled some answers to the most frequent questions we hear from our customers below. As always, if you have any other questions that aren’t listed here, or would just like some more in depth information, feel free to call us to set-up a free consultation.

Q: How often should I get my boiler serviced?

A: Your boiler should be inspected at least once a year no matter where you live, and it legally must be inspected once a year if you rent your home. The best time to do this is during the summer when most installers have a bit more of a lull in their business.

Q: What are the benefits of yearly inspections if I don’t rent?

A: A yearly inspection is the best way to fix small problems before they have the opportunity to become big ones. A faulty boiler, leaky fixtures, or other problems can quickly turn into expensive repairs and potentially harmful situations for you and your family.  A yearly inspection also give you:

  1. Peace of mind – A faulty boiler is a dangerous boiler
  2. Guaranteed Efficiency – A faulty boiler of related p
  3. An annual service is required to ensure your warranty is valid

Q: What do I do if I need my boiler serviced?

A: If your boiler needs to be a serviced, weather it’s been a year (or more) since your last inspection, or you think there may be something wrong, which may be indicated by a sudden spike in your gas bill, please don’t hesitate to give us a call. A faulty boiler can not only waste money, but it can also turn into a dangerous situation if left unchecked.

Q: What if I need a new boiler?

A: Efficient Plumbing and Heating  is the premier installer of traditional, system, and combination boilers in the area. We can give you a free quote up front so you know exactly what your costs will be, and you will be able to way that cost against the money saved with your new boiler. We typically recommend a combination boiler for those that are seeking a top of the line boiler and water heater that helps cut down significantly on operating costs. These modern combination units also obviate the need for large tanks, and instead give you back your washroom or loft space that’s currently occupied with a tank. You also get pressure straight from the mains, which means you get a high-pressure shower, without a costly pump.

Q: Is Efficient Plumbing & Heating Gas Safe Approved?

A: Yes! London and Essex Heating is approved by the Gas Safe Register, which means you get the peace of mind that comes with knowing your boiler install is safe, and up to all relevant regulations.

Q: How do I contact Efficient Plumbing and Heating?

A: If you’d like to talk with us to set up a free consultation regarding your central heating, water heating, or any other water heating needs, please contact us for a free quote.


For a no obligation estimate please Contact Us or call and let us know the type of system you own, the age (estimate) and number of radiators you have. 0800 468 1100/ 0208 819 4021/ 01279 793 614


We are open Monday - Friday 8am - 6pm, Saturday 8am - 12 Midday
(Please leave a message for calls outside these hours)
Please call for more info on

0800 468 1100
0208 819 4021
01279 793 614